Privacy Policy

Data Controller

The data controller for your personal information is:

Mathematics.com.au Pty Ltd
Suite 7, 4-10 Hillcrest Road
Pennant Hills NSW 2120
Australia
Personal Information We Collect

We may collect personal information in connection with the operation of our Website and provision of our Services, including:
- Your name, email address, residential address, and telephone number.
- Names of students using our Services (aliases or pseudonyms may be used).
- Payment details (processed securely by third parties such as Stripe or PayPal – we do not store credit card information).
- Login credentials (name, email address for login and password reset).
- Information you provide in online forms, surveys, message boards, forums, or newsletters.
- Information provided if you contact us offline (by phone, email, or post).
- Usage data about your interaction with our Website and Services.
We will only collect personal information where it is necessary for the purposes set out in this Privacy Policy.
Unsolicited Personal Information

If we receive personal information that we did not request, we will determine whether it is reasonably necessary for our functions. If not, we will securely delete or de-identify it.
How We Use Your Personal Information

We will only use your personal information for the purposes disclosed at the time of collection, or as otherwise permitted under law. These purposes include:
- To provide and manage our Services.
- To manage subscriptions, trials, and payments.
- To manage our business relationships with customers, service providers, and business contacts.
- To respond to enquiries and provide customer support.
- To generate analytics and improve the Website and Services.
- To advertise and market our Services, including sending newsletters and targeted campaigns (your personal data will not appear in marketing campaigns).
- To administer, maintain, and improve our operations.
- To seek feedback on your use of our Services.
- To comply with legal obligations or defend legal rights.
With Whom We Share Your Personal Information

We may share your personal information with:
- Service providers engaged to support, improve, and market our Services (e.g., email delivery, CRM, payments).
- Professional advisors (lawyers, accountants, auditors, consultants).
- Authorities or regulators when required by law.
- Third parties in the context of actual or proposed business transfers.
We may also disclose aggregated, non-identifiable information about Website usage.

We will never sell your personal information.

Data Processors

We may use third-party service providers (“data processors”), which may have access to personal information in order to perform services for us. Examples include:

Service Provider	Location	Services Provided
Google	United States	Analytics and online advertising
PayPal	United States	Payment processing
Mailgun	United States	Email delivery service
Stripe	United States	Payment processing
Keap	United States	CRM and automation
Amazon Web Services (AWS)	Australia	Data storage and hosting

Cookies

Cookies are small text files placed on your device. We use session and persistent cookies to identify and track registered users.

We comply with the Privacy and Electronic Communications Regulations (PECR). This means that non-essential cookies (such as analytics) will only be set with your consent.

Most browsers allow you to manage or block cookies. If you disable cookies, you may not be able to access full functionality of our Services.
Your Rights

Under the UK GDPR, you have the following rights:
- Access: to obtain a copy of your personal information.
- Rectification: to correct inaccurate or incomplete data.
- Erasure: to request deletion of your data.
- Restriction: to limit how we process your data.
- Portability: to receive your data in a structured, machine-readable format.
- Objection: to object to processing, including direct marketing.
- Withdraw Consent: to withdraw consent where processing is based on consent.
To exercise these rights, please contact us (see Contact Us section).
Children’s Privacy

Our Services are intended for parents, guardians, and teachers, but children use the platform.

Children under 18 should use the Services only with parental or guardian consent.

We take measures consistent with the UK Age Appropriate Design Code to safeguard children’s data.

We do not knowingly collect personal information from children under 13 without parental consent.

Parents may request access to, or deletion of, their child’s information at any time.
Security and Retention of Personal Information

Your personal information is stored securely in Australia by AC3 and AWS, with ISO-certified infrastructure. Access is restricted to authorised personnel.

Data in transit is encrypted via SSL.

We will retain your data for as long as needed for the purposes described in this Privacy Policy, or as required by law. Our general practice is to retain customer data during the customer relationship and for five (5) years after services end, unless longer retention is required by law.
Making a Complaint

If you have concerns about how we handle your data, please contact us first (see Contact Us section). We will respond promptly.

If you are not satisfied, you may lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk
Links to Other Sites

This Privacy Policy does not apply to third-party websites. If you follow links to other sites, their privacy policies will apply.
Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on this page, with a revised effective date. Please review periodically.
Contact Us

For questions, requests, or complaints regarding this Privacy Policy:

Mathematics.com.au Pty Ltd
Suite 7, 4–10 Hillcrest Road
Pennant Hills NSW 2120
Australia

Email: privacy@mathsonline.com.au

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We are committed to preserving the privacy of all visitors to our website at http://www.mathonline.com. Please read the following privacy policy to understand how we use and protect information that you provide to us. By using our website and any service we offer via this website you agree to the collection, use and disclosure of your information under the terms of this policy. If you are under 18 please obtain the consent of your parent or guardian before providing us with any information.

How We Collect Information

If you subscribe to services on our website you may be asked to provide information such as your name, contact details, and the names of students you intend to use our services.

We may also collect information you submit via any online forms, surveys, message boards, forums or other interactive areas that appear on our websites from time to time.

We may collect information about you if you contact us offline, for example by telephone, fax, email or post.

We may collect information about your usage of our website.

What We Use Your Information For

Your information will be used to provide you with access to our website and to supply you with any information, products or services you request.

We may use your information to contact you for feedback on your use or our services or website.

We may also use and analyse the information we collect so that we can administer, support, improve and develop our websites and the products and services we offer.

With Whom We May Share Your Information

We may pass aggregate information about the usage of our websites to third parties but this will not include information that can be used to identify you.

We may share your information with another organisation which buys our company or our assets or to whom we transfer our agreement with you and in the course of any negotiations which may or may not lead to such a transfer or sale.

We will disclose your information if we are required to by law. We may disclose your information to enforcement authorities if they ask us to, or to a third party in the context of actual or threatened legal proceedings, provided we can do so without breaching data protection laws.

Unless permitted or required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies

Cookies are small text files which are transferred from our websites and stored on your computer’s hard drive. They enable our website to “remember” who you are.

We use session cookies and persistent cookies to identify and track users who enter the registered areas of our websites. Session cookies are deleted when you close your browser. Persistent cookies will remain on your browser until you delete them. We do not use “spyware”, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace activities of users.

Your Rights

You have the right to correct any errors in information we hold about you. Please inform us about changes to your details so that we can keep our records accurate and up to date.

You have the right to opt out of receiving any marketing material from us or any third party at any time.

Security and Retention of Information

Registrants’ personal information is uploaded to and stored on servers that are maintained by a third party that complies with strict contractual privacy obligations. These servers are located in the providers US-Central region, Lansing, Michigan, USA. Access to these servers is limited to the application, and by our software developers.

We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.

All data transferred within the application is protected by SSL. SSL is a technology that makes your data illegible in transit. If anyone were to intercept communication between our servers and your computer, they would not be able to easily decipher what was being passed back and forth.

We will retain your information for as long as we need it for the purposes set out in this policy, or as otherwise required by law.

Changes To Our Privacy Policy

We will from time to time update and make changes to this policy. We recommend that you revisit this privacy policy frequently.

Links

If you follow a link from any of our websites to another site, this policy will no longer apply. We are not responsible for the information handling practices of third party sites and we encourage you to read the privacy policies appearing on those sites.

Primary

Secondary

Primary

Secondary

Privacy Policy

Data Controller

Personal Information We Collect

Unsolicited Personal Information

How We Use Your Personal Information

With Whom We Share Your Personal Information

Data Processors

Cookies

Your Rights

Children’s Privacy

Security and Retention of Personal Information

Making a Complaint

Links to Other Sites

Changes to this Privacy Policy

Contact Us

Try MathOnline Risk-Free With our 100% Money-Back Guarantee

How We Collect Information

What We Use Your Information For

With Whom We May Share Your Information

Cookies

Your Rights

Security and Retention of Information

Changes To Our Privacy Policy

Links